CEU Courses

Every case of hearing loss is unique, and so is every ear. Ray Woodworth understands this so well, he teaches a class called “The Ear is the Boss”. For more than 20 years, Woodworth has worked alongside Starkey founder Bill Austin, mastering the craft of custom hearing aid solutions. In this episode, he explains why understanding the structure of someone’s ear is the key to treating their hearing loss, and why OTC hearing aids aren’t the right fit for everyone. He also shares some tricks of the trade when you’re shooting an ear mold impression and how to help your patients through the process. This episode is packed with news hearing care providers can use. Don’t miss it!

Disability rights advocate, public speaker and Vietnam veteran, Richard Pimentel, takes Dave through his hearing loss story, why he refused to change his dreams to fit his situation, how he became a key player during the passage of the Americans with Disabilities Act (ADA), and the difference between backpacks and baggage.

Jake Spano, Starkey’s Director of Corporate Social Responsibility, and Michael Scholl, EVP of Corporate Relations, kick off the holiday season by talking to Dave about Starkey Cares, its Neighbors in Need program, how hearing professionals can participate, and why something as small as the sound of jingling coins can make such a huge impact on a person’s life.

Tracy Markley — acclaimed author, hearing aid wearer and fitness trainer who focuses on stroke survivors — joins Dave to discuss the many connections between stroke treatment and hearing loss treatment, the importance of shortening the time between diagnosis and treatment, smart uses for our Table Mic accessory, and the inspiration for her new book, “I’m Not Stupid, I Have Hearing Loss.”

Professional athlete and longtime hearing aid wearer, Tyson Gillies, tells Dave what it’s like being an elite athlete with hearing loss, how he had to work extra hard to overcome other’s perception of his loss, the toll it takes on your mental health, and how, with help from his hearing professional and modern hearing technology, he’s been able to maintain his competitive edge.

This session will provide an overview of the history of artificial intelligence (AI). This includes how AI is defined, how it has evolved over time and AI's uses in a variety of industries. Depictions of AI in popular culture will be given, including within hearing devices.

Professionals in the hearing healthcare industry must follow a code of ethics established by the organizations that govern the profession. This course will discuss the differences between laws and ethics, the purpose of an ethics protocol in a hearing healthcare practice, and review an ethical decision-making matrix to guide professionals.

Product customization is essential for delivering a truly personalized experience and aligns perfectly with the concept of person-centered care. Customization increases satisfaction, trust, and creates differentiation between the products you prescribe and the over-the-counter or online products that are now available. From custom hearing aids to earpieces for a variety of applications, custom ear impressions are the foundation to a successful fitting. This course will review techniques for mastering the art and science of taking ear impressions in a safe and successful manner.

Starkey strives to make every step in delivering better hearing effortless, creating multifunctional devices that deliver effortless hearing, enhanced connection and a complete line of hearing aid styles. The Thrive platform incorporates Artificial Intelligence and Embedded Sensors to help deliver not only effortless hearing but also better living through features that provide assistance, convenience and peace of mind. This session will review Starkey’s Evolv AI product portfolio to guide you in selecting the optimal hearing solution for your patient.

Telehealth is growing in popularity and is something that is being sought out by patients. Starkey has relaunched their telehealth model to be in line with both telehealth and security requirements that exists today. Understanding the patient’s needs for telehealth services and the value it can bring to the office can help hearing health care providers plan on how to implement telehealth into their clinic flow. This course will examine barriers to telehealth, the value that it can bring, and will walk through each step of the Starkey Telehear™ Remote Services system that works with Starkey Evolv AI hearing aids.