CEU Courses Audio

Randy Baldwin interviews Dr. Robert Traynor, to discuss the importance of maximizing patient engagement to support a personal customer experience. This learning event focuses on the CareCredit credit card and Allegro Credit, and will not include info on other products or services.

Do audiologists really need standards regarding the practice of clinical audiology? At least one group of audiologists thinks so, and that’s the members of Audiology Practice Standards Organization (APSO). This organization was created a few years ago with the purpose of developing, maintaining, and promoting national standards for the practice of audiology. The APSO recently published their first standard: General Patient Intake. In this podcast, Brian Taylor talks with Patricia Gaffney, the chair of APSO, to discuss why these standards were created and how they can be implemented in any clinic.

The Audiology Standards and Practice Organization recently adopted a standard for adult hearing aid fittings. This presentation will cover the standard, the evidence supporting it, and some case studies on how to apply it.

Most audiologists would agree the professional landscape is changing. Over-the-counter and self-fitting hearing aids are on the horizon, reimbursement options, including the possibility Medicare will pay for hearing aids is looming in Washington DC, and telecare is fast becoming a routine part of clinical practice.
This changing landscape is spurring renewed interest in clinical standards, guidelines, and protocols. For example, the Audiology Practice Standards Organization (APSO) recently published clinical standards for fitting adults with hearing aids (see, https://www.audiologyonline.com/articles/20q-new-hearing-aid-fitting-27938). While standards tell us “what” we should be doing in the clinic to optimize patient outcomes, guidelines and protocols tell us “how” to conduct those best-practice standards.
In this Signia podcast, Brian Taylor discusses the Québec Audiological Assessment Protocol with its co-creator, Mathieu Hotton, associate professor of Audiology at Laval University in Quebec Canada. In this podcast, Mathieu and Brian discuss the origins of the QAAP, and how to implement many parts of it in clinical practice.
After listening to the podcast for additional information on the QAAP, you can contact Professor Hotton at mathieu.hotton@fmed.ulaval.ca.
For access to the article discussed, go to the ISA gated website: https://www.tandfonline.com/doi/abs/10.1080/14992027.2021.1947532

A review of the bloodborne pathogens standard as published by the Occupational Safety and Health Administration (OSHA). Learn what you need to know in your place of employment, including employer requirements for protection and appropriate infection control practices for a hearing healthcare practice.

In this course, we will spend time examining what diversity means in providing culturally competent care, as well as what we can do as hearing healthcare professionals to foster inclusive work spaces with our patients and among staff and colleagues.

This podcast will discuss how to deliver a "Memorable Customer Experience" and how to help practices manage a patient experience and develop a "Continuum of Care". Randy Baldwin interviews Jim Fedio from Fuel Medical, to discuss the importance of placing an emphasis on a positive patient journey from everyone in your practice.

Learn about LGBTQIA+ health disparities, demographics, and terminology, as well as key strategies for bringing high-quality care to LGBTQIA+ people at hearing health centers and other health care organizations. Learn about inclusive and effective communication with LGBTQIA+ patients in a hearing healthcare setting.

This course will discuss diagnostic criteria for vestibular migraines and cover the diagnosis, treatment, and management of vestibular migraines.

This course will provide information for preceptors, educational coordinators, and audiologists involved in audiology student training. Guidance will be provided for navigating difficult pandemic-related training issues including vaccination status, exposure protocols, and disruption in clinical skill development.