Randy Baldwin interviews Joel Parker from AudPractice Group to discuss different approaches to having a financial conversation with your patient. Through this webinar, you’ll be able to hear about Joel’s experience and how he looks at the patient journey through the practices AudPractice Group manages.
This course is part of the 2022 Industry Innovations Summit on AudiologyOnline.
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Course Preview
Watch the first six minutes of the course. Register for immediate access to the full course, which will also appear on your Pending Courses page.
Learning Outcomes
- After this course, participants will be able to identify buying signals and use this information as a resource in guiding the financial conversation.
- After this course, participants will be able to use the concept of “digging into the why” to benefit their internal practice operations and support their patient journey.
- After this course, participants will be able to leverage the small practice advantage of personalizing the patient journey to compete with major retailers.
Course created on February 18, 2022
Agenda
| 0-5 Minutes | Introduction |
| 5-10 Minutes | Buying signals and the financial conversation with your hearing healthcare patients. |
| 10-20 Minutes | Discussing the "why" with patients |
| 20-25 Minutes | Personalizing the patient journey |
| 25-30 Minutes | QA and Summary |
Reviews
112 ReviewsPresented By
Randy Baldwin
Vice President of Marketing
Randy Baldwin is the Vice President of Marketing for CareCredit, a Synchrony Solution. As a marketing and product management executive with over 25 years of experience, Randy currently oversees provider engagement with several specialized healthcare industries including hearing care, dental, optometry, ophthalmology, cosmetic, dermatology and med spa. He and his team are responsible for educating professionals on how to maximize the benefits of patient financing for both their patients and their practice.
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Joel Parker
Vice President of Finance & Business Development
Joel Parker is the Vice President of Finance & Business Development at AuDPractice Group, LLC. With over 20 years of sales experience with Sam’s Club, his passion for the hearing industry began when he saw Sam’s Club grow to include hearing aids. From there he joined APG in 2016, which at that time included two practices and three locations. Since joining the team, APG has acquired 16 practices and they continue to grow with focused team members like Joel. His enthusiasm in his work is fueled by knowing the difference he can make in the quality of life for people who need hearing support.
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Financial: Joel Parker is the Vice President of Finance & Business Development at AuDPractice Group, LLC. Non-financial: Joel Parker has no relevant non-financial relationships to disclose.
Sponsor Disclosure: This Course is presented by CareCredit & Allegro Credit in partnership with AudiologyOnline.
Content Disclosure: This learning event focuses on CareCredit & Allegro Credit products and services and will not include info on other products or services.
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Association of Hearing Instrument Practitioners of Ontario
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International Hearing Society
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